Encourage Your Team Members with These Feedback Tips
Sixty-nine percent of employees say they would work harder if they felt their efforts were better recognized.
If you want your team members to reach their full potential, you need to recognize their achievements in the workplace. Far too many managers focus on negative feedback while overlooking the strengths of their employees.
If you fall into this category, maybe you believe it’s more important to focus on how your employees can improve or that praising your employees isn’t necessary when they’re just doing their jobs. However, your employees need to know that their achievements in the workplace aren’t going unnoticed.
Spend some time reframing your approach to employee feedback with these management tips:
Positive Feedback vs. Constructive Feedback
A recent Gallup survey shows that employees tend to be more engaged at work when their managers focus on their strengths (67%) rather than their weaknesses (31%).
While constructive and negative feedback can be important, your workers want to know that they’re making gains in the workplace as well, or they will feel less engaged in their roles at the company. Getting positive feedback at work gives your employees the positivity they need to do their jobs well. Otherwise, they’ll walk around wondering if the good work they do matters to anyone. This, in turn, will cause them to decrease their efforts at the workplace, since “no one notices anyway.”
According to the same survey, positive feedback can benefit your company in more ways than one. It can lead to improved worker productivity, greater profitability, and lower turnover rates.
When your employees feel like their efforts are ignored at work, they will start to associate their job with negative emotions, which can lead to depression, a lack of initiative, and timidity.
Tips for Giving Positive Feedback
When one of your employees does something worthy of praise, saying, “Good job,” doesn’t really cut it. These two words can seem impersonal. After all, why would your employees go above and beyond for your company if all they get in return is a simple nod?
Change the way you respond to the achievements of your employees with these feedback tips:
- Be Specific
Without mentioning the specifics, your employees may start to wonder if you’re aware of their contributions to the company. Try referencing the work or achievement by name and put it into context for your workers, such as how it benefits the company as a whole. Mention the employee by name, so you can develop more of a rapport with your workers.
- Focus on Effort
Spend some time focusing on the effort your employees put into the assignment at hand. You may be able to review their work in just a few minutes or less without appreciating the full scope of their efforts, but be sure to recognize some part of the effort. Your employees may overlook the details of their work in the future if they know you’re only paying attention to the bottom line.
- Do It in the Moment
If you currently reserve praise for monthly or quarterly performance reviews, you need to do it in the moment instead.
Younger workers don’t want to wait weeks or months to hear what you think. 80% of Gen Y said they prefer on-the-spot recognition over formal reviews.
It’s not just workers who want to do away with performance reviews. 77% of HR execs believe performance reviews aren’t an accurate representation of employee performance.
When your employees put in extra effort day in and day out, give them the immediate feedback they’re craving, so they’ll continue exceeding your expectations.
- Adjust Your Facial Expression and Body Language
Body language can make or break your feedback efforts. A “Thank you” with a smile always means more than a “Thank you” with a frown.
Be conscious of your body language and facial expression when giving feedback to your employees. If you need to offer constructive feedback, stay calm and avoid shaming or appearing angry at your employees.
- Emphasis on Sincerity
Don’t praise your employees unless you mean it, or your words won’t hold as much weight around the office. Your employees may be better at discerning truth from insincerity than you realize.
While there’s no disputing the value of positive feedback, your employees need to earn it. You should see the real value in their work and praise it accordingly.
Even if your employees aren’t reinventing the wheel, you can still praise them for their reliable work ethic and commitment to the job.
Making room for positive feedback will help you boost morale and productivity around the office. Avoid generic sayings and make sure your most valued employees feel appreciated. Over time, you can improve your reputation as an employer so more qualified candidates will want to work for your company in the future.
For more HR tips, attend one of these talent acquisition conferences to hear about the latest trends in recruitment and employee retention.